Help

Prices:


All prices of listed products are in Canadian dollars. Taxes are applicable.

Shipping and Handling Costs:


We charge a $14.99 shipping and handling fee. We also offer free shipping on orders over $69.99 before taxes. Shipping costs will be automatically deducted from all applicable checkout orders. If you have ordered an item that has a size or weight greater than the standard, we will contact you to notify you of additional shipping costs.

Shipping information:


We only offer to ship currently within Canada. Deliveries are made throughout the week (Monday through Friday excluding the weekends). All orders will be delivered by Canpar. This service ensures delivery within 2-3 business days of the completed order (except on weekends). However, please contact us if you would like to receive an order outside Canada.

Wholesale orders:


Wholesale prices are available. Please contact our head office at 1-877-575-3030 or by email at info@sexyetcie.com for more information.

Refund and Exchange policy:


Because of the intimate nature of the items we sell, we are unable to return or exchange purchased toys and products unless defective. This is for the health, safety and peace of mind of our customers.

Any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our warehouse, they are considered used, and therefore cannot be returned.

This includes, but is not limited to:

Vibrators And Dildos
Douche/Enema Kits
Anal Toys, Beads And Plugs
Cock And Ball Devices, Cock Rings And Cock Sleeves
Gags And Ropes
Lingerie And Men’s Wear
Lubes, massage oils, condoms, and body paints are also not returnable.

Discreet Shipping:


All packings for the items shipped are in discreet boxes and plain envelopes. The return address is written as:

Gestion S.E.C.
324, 15ieme Ave. Nord
Saint-Jérôme QC J7Z 3R8

Security:


When you buy on sexyetcie.com, your order is processed securely via Moneris, leader in secure payment on the Internet.

Upon verification, you will be redirected to the Moneris secure server without having to leave our site.

Moneris uses the latest encryption and anti-fraud technologies to protect your information, reducing the risk of online fraud.

WE GUARANTEE THAT NO INFORMATION ABOUT YOUR CREDIT CARD WILL BE DISCLOSED

Privacy


At Sexy & Cie, customer information will not be given to any party not involved in the product shipping (eg: factory, postal service/shipping). Because customer service is our top priority, all customer information is encrypted and used solely to benefit customers.


If you have any questions, do not hesitate to contact us directly at:

TEL: 1-877-575-3030 or TEL 1-450-592-7399

E-mail: info@sexyetcie.com